Effective 2026-07-25 · Last updated 2026-07-25 · Version 1.0
Table of contents
Contact Promptly
We are here to help with account, learning, billing, and content questions.
General and support
For account, course, lesson, certificate, or technical issues, use the in-app Help Center and submit a support request. We aim to respond as soon as practicable.
- General: hello@promptlyacademy.online
- Support: support@promptlyacademy.online
Reporting content
To report inaccurate or outdated content, use the Content Correction process or contact support@promptlyacademy.online.
Privacy and legal
For privacy, billing, or legal questions, contact hello@promptlyacademy.online. Registered office: [Registered address — to be confirmed by the owner].
Note
We do not provide phone support at this time. Please do not send payment card details by email — we never need them and our payment provider handles billing securely when payments are connected.